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I am glad I finally got this done. I am already feeling great and have lost 12 pounds the first week. Hopefully it will continue at a steady rate as I expect it to. The customer service was right on. The private duty nurses were quick and on top of the job. I would suggest that the Jerusalem Hospital buy the building next door and put in a reception/waiting area for the patients so that they can have some privacy from the office traffic while waiting for their procedures. Recliners would also be a nice touch.