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I was a nervous wreck deciding to go to Mexico alone to have gastric sleeve surgery. Not only did Weight Loss Agents (WLA) hold my hand and walk me through every step of the way, they answered all of my questions as soon as I asked them which really put my mind at ease. Once in Mexico, Dr. Almanza's team took over and the entire process ran like a fine tuned engine. They really have their process down to a science. This is not to say that you are treated like a number. The hospital and staff were amazing! The hotel staff and on-site medical staff there were equally amazing!!! And yes, they speak perfect English! Practice makes perfect. And obviously Dr. Almanza's been doing this long enough to have worked out every scenario that may occur. If I had it to do all over again, the only thing I would change is I wouldn't have waited so long to have it done in Mexico by Dr. Almanza. I would challenge anyone to find better patient care and customer service in the states. Thank you Weight Loss Agents and Dr. Almanza and staff for everything!